I will give you one example when I was helping at the club....
One time when i was in the West stand concourse (i was outside most of the time) I noticed an advertisement that was covered in mold, that featured Giles Coke (a player long left and sued the club) 'selling' a club tie (that we did not stock), now how many fans and staff members has walked passed that sign and took no notice. How does that reflect on NTFC as a business?
Random, you are very good at picking up on what people say. So, in a reciprocal argument, I offer the following : you noticed an advert? Whoopee ding dong. Well done son. I now expect you to bombard me with "facts". Dont let me down.