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June 23, 2021, 13:50:54 pm
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Next week's open house

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Manwork04
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« Reply #60 on: Today at 12:43:19 »

Agreed which is why you Minute and record the call - the problem with simple written answers is they almost always provoke a response for clarity and more information
Donít take up the legal profession, written answers have accountability.
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Rule Britannia
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« Reply #61 on: Today at 13:14:03 »

Donít take up the legal profession, written answers have accountability.

So do verbal ones.
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Manwork04
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« Reply #62 on: Today at 13:15:16 »

So do verbal ones.
Thanks for that James.
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woody84
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« Reply #63 on: Today at 13:17:41 »

Regards context and clarity... I think you have it the wrong way around. Written english is far less easily manipulated than a two way verbal conversation.
I agree to an extent, but what I mean is if there is any ambiguity or anything not clear, on a call you can ask questions and either have additional context added or have it worded differently to make it clearer. That will take a matter of minutes. In a written statement you will have to write back, then they will need to rewrite etc which if you're lucky will be days but as we've seen with this more likely months. That's why I said the call followed by something in writing.
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woody84
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« Reply #64 on: Today at 13:21:19 »

Thanks for that James.
You've indirectly called me a hater and I can only assume you either think Im James Whiting or trying to be funny and say im his puppet or something.
If you read this thread you will actually see that whilst there is passion on both sides everyone else is engaging in actually some good discussion. Maybe you can try to join in too.
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BackOfTheNet
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« Reply #65 on: Today at 13:28:43 »

I agree to an extent, but what I mean is if there is any ambiguity or anything not clear, on a call you can ask questions and either have additional context added or have it worded differently to make it clearer. That will take a matter of minutes. In a written statement you will have to write back, then they will need to rewrite etc which if you're lucky will be days but as we've seen with this more likely months. That's why I said the call followed by something in writing.

Agree - we have a rule of thumb we work with in my team at work, if something takes any more than 3 or 4 back and forths to get to the bottom of then it should be a phone/Teams call.
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