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BackOfTheNet
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My impression of KT is that he's fundamentally a decent bloke. Everyone at the club seems to like him and I think he genuinely wants to do the right thing by his employees which, while you could say it's the least you could expect, is actually a good measure of a man (see also: how someone speaks to those serving him in a restaurant or shop).
On the odd occasion I spoke to Cardoza he was polite but awkward, standoffish and it was clear he didn't really want to talk to you. I've never personally spoken to KT; I have smiled and nodded as I've passed him and he returns the gesture, but I have seen him on many occasions having a laugh and a joke with other supporters and he always seems very happy to engage with them. Turning on the charm, hollow gestures? Maybe, but I don't get that feeling.
However, he's also a businessman and, unlike us, has to have a degree of objectivity. I think he'll do what he says he will, only within his timescales and not ours. While that may frustrate us at times, we need to remember it's easy to spend other people's money!
I don't think KT does himself any favours at times with the spin he churns out - I think it's done to placate rather than to mislead, but people aren't stupid and they recognise a bit of guff when they hear it. Unfortunately a lot of people will, upon recognising spin, assume it's a deception of some sort and start second guessing what's really going on. Sometimes it's better just to say "the update is we have no update" rather than issue forth a load of hot air to try and make everyone realise how busy you've been. Again, people recognise waffle and assume it's there to obfuscate the truth. Sometimes, it really is just waffle though!
That's all just my opinion. I've nothing to back that up, but the fact I read him as being pretty much a nice guy buys him quite a lot of slack from me.
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