You talk about the club currently losing potential customers which is a fair concern, but the point seems to be about the capacity of the stadium. I would say there has virtually never been an issue about getting tickets and this is not an issue to new supporters
I agree, there are not many times when you can't get a ticket BUT it's where those tickets are that's the problem. Take this Saturday's game and a new fan fancies going, A/ They cant buy a ticket online, due to us not having enough capacity for away fans. B/ If they go to the Box Office the only tickets likely to be available are in the corners/at the front where, if it rains, you get soaked and C/ it's difficult to get 2 seats or more together. Not going to encourage that fan to come back again is it ?