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guest1269
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Ain't it amusing the way the majority of the posters on here present themselves as business gurus who really should have been invited on to the top table on dragons den and constantly big themselves up. With their paid army of solicitors and accountants who advise them on everything from legal precedent to Sam Hoskin's inside leg. At the same time we have folk who hate the Trust, folk who hate the Chairman, folk who hate each other, folk who hate the club staff, club staff who hate the Trust, a Chairman who hates the Trust Board, everbrite and a bunch of Chelsea fans. If this was a country it would be Syria. If it was a planet it would be WASP-189b.
….& occasionally there is a positive comment 😄 |
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guest1269
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In fairness to the trust (or perhaps not if they haven’t communicated since) but I certainly got a letter to confirm data protection legislation with a positive opt - to which I replied so if all members they could trace got this communication I’m not sure what the issue is?
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GrangeParkCobbler
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I would imagine there is a world of difference between a company marketing for profit and a not for profit organisation contacting its membership for instruction?
Not much difference really….GDPR is pretty rigid! As already said a number of times, the Trust has sent out GDPR forms for the last two years at least….so someone believes that the Trust needs consent to be able to contact its members. We’re arguing about nothing here….members who haven’t given consent will not receive communications….it’s really that simple! |
The Hotel End GTA Champion 2006/07, 2007/08, 2011/12, 2012/13, 2018/19 and 2023/24
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guest1269
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Not much difference really….GDPR is pretty rigid!
As already said a number of times, the Trust has sent out GDPR forms for the last two years at least….so someone believes that the Trust needs consent to be able to contact its members.
We’re arguing about nothing here….members who haven’t given consent will not receive communications….it’s really that simple!
Absolutely- glad it’s not just me |
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guest3338
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Not much difference really….GDPR is pretty rigid!
As already said a number of times, the Trust has sent out GDPR forms for the last two years at least….so someone believes that the Trust needs consent to be able to contact its members.
We’re arguing about nothing here….members who haven’t given consent will not receive communications….it’s really that simple!
I would add that I received and returned the GDPR request form sent to me a while back but still dont obviously receive communications from the Trust board. That might not be down to the Trust though, could have been post failing to get back or some other spurious reason? |
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guest49
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Ain't it amusing the way the majority of the posters on here present themselves as business gurus who really should have been invited on to the top table on dragons den and constantly big themselves up. With their paid army of solicitors and accountants who advise them on everything from legal precedent to Sam Hoskin's inside leg. At the same time we have folk who hate the Trust, folk who hate the Chairman, folk who hate each other, folk who hate the club staff, club staff who hate the Trust, a Chairman who hates the Trust Board, everbrite and a bunch of Chelsea fans. If this was a country it would be Syria. If it was a planet it would be WASP-189b.
Exactly my take and an amusing summary. I'm surprised we're not a high performing fan owned Prem set up with the levels of expertise at our disposal. Peter Jones "I'm out"  |
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JollyCobbler
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Having attended some GDPR implementation workshops, one of the things GDPR was introduced to stop was implicit opt ins, which is why websites have had to stop the trick they used to do of having various opt in/out tick boxes that used slightly different language to convey meaning. So for example you might see 3 tick boxes that would say "I agree for my information to be used for..." and one tucked away amongst them that says "I do not agree for my information to be used for..." meaning to fully opt out the consumer/client would have to thoroughly read the questions and tick some but not others. People being people, they'd read the first couple and then tick all the boxes, thereby giving the organisation their consent without realising it. That's not allowed now, every opt in has to be a positive choice.
That said, organisations are allowed to contact customers without specific consent if the customer might reasonably expect them to do so in relation to the service they are being provided with. In the case of my company, that means we are allowed to email a customer with order updates without an active consent (because why else would they give it to us) but we aren't allowed to market further things to them in the future. (EDIT: I should probably add we do still have to get a generic piece of consent about us acting as a data controller, but if the customer won't agree to that we won't accept their order in the first place)
We also have an ongoing debate with our legal advisors (a large, reputable firm who specialise in GDPR) about what to do about our marketing database. It stretches back years and predates GDPR consent but is very large and we're reluctant to write it off as a resource. We aren't allowed to email them to ask them to opt in, but it's possible we can send them a letter and ask them to do so. It's against the spirit of GDPR but possibly not against the letter of the law, but despite months of discussion even they can't give us a definitive answer, so it's a really murky area.
In terms of the Trust, if you're a member of an organisation, particularly one you had paid to join, would you reasonably expect them to contact you about your permission for them to keep contacting you? My personal opinion is yes, you probably would, but I wouldn't want to make a call on that one way or the other without legal advice!
Good post. And better worded than I managed. With regards the section I highlighted, that is certainly a part that wasn't very well thought out. But with regards to those existing recipients, I partially agree with Melbourne's legal mate. There has to be validity to an initial one-off soft opt-in email, otherwise a lot of companies would be left hanging. Of course, it's likely the Trust sent those emails out and they were never opened/responded to. They then have the problem of many listed members (most of whom have shown little interest in years), but with it being highly questionable as to whether those people wish to continue receiving. Does anyone know what the Trust's opening rate is for their mail? This is one of the problems faced by business/groups run primarily by volunteers, and where smooth operating slips because of other life commitments. It is not a situation that is unique to the Trust. I do wonder if some of those bashing the Trust about a lack of communication perhaps received emails in the past that they failed to respond to, and hence have been scrubbed from the database? It's just a thought. ETA: Having just read the above posts it seems the Trust are on top of GDPR. I reiterate, I wonder how many of those moaning about lack of communication have previously failed to 'give consent'. Otherwise, perhaps they need to check their spam box. |
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« Last Edit: June 29, 2021, 13:30:43 pm by JollyCobbler »
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Shoemender
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Ain't it amusing the way the majority of the posters on here present themselves as business gurus who really should have been invited on to the top table on dragons den and constantly big themselves up. With their paid army of solicitors and accountants who advise them on everything from legal precedent to Sam Hoskin's inside leg.
At the same time we have folk who hate the Trust, folk who hate the Chairman, folk who hate each other, folk who hate the club staff, club staff who hate the Trust, a Chairman who hates the Trust Board, everbrite and a bunch of Chelsea fans. If this was a country it would be Syria. If it was a planet it would be WASP-189b.
Couldn't agree more and a lot of it is just boring load of old drivel. |
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BackOfTheNet
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I've never laid claim to be a business magnate. I'm but a humble employee, so when I say "my company" I simply mean the company I currently work for. I do however have the best part of a quarter of a century under my belt working in the IT sector, during which I've built or implemented dozens if not hundreds of systems across the gamut of retail, finance, property, marketing, BI and eCommerce for some really quite big international companies. In order to understand how to deliver those you need to speak to a lot of people, so yes, I've learned a lot by talking to solicitors, consultants, investors and specialists in a raft of different areas. As a result I'm the proverbial jack of all trades, master of none - I've dipped my toe into an awful lot of things, so I know enough to hold a conversation at a reasonable level without being an expert in any of it!  |
The Hotelend Grand National* Sweepstake Champion 2020
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West Stand
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I've noticed The New Hotel End project has been put on hold due to the spat between the Trust and the club.
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Melbourne Cobbler
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I've never laid claim to be a business magnate. I'm but a humble employee, so when I say "my company" I simply mean the company I currently work for. I do however have the best part of a quarter of a century under my belt working in the IT sector, during which I've built or implemented dozens if not hundreds of systems across the gamut of retail, finance, property, marketing, BI and eCommerce for some really quite big international companies. In order to understand how to deliver those you need to speak to a lot of people, so yes, I've learned a lot by talking to solicitors, consultants, investors and specialists in a raft of different areas. As a result I'm the proverbial jack of all trades, master of none - I've dipped my toe into an awful lot of things, so I know enough to hold a conversation at a reasonable level without being an expert in any of it! On the other hand step aside Bill Gates I’m here now. |
Let me make one thing absolutely clear, the Trust “advisor” is not god. Are you going to tell him or shall I?
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EB Claret
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Not knowing what GDPR was and mixing it up with our friend GPC, I looked it up... What exciting lives you all lead! Nearest I ever came was attending H & S lectures!! Rock 'n' Roll! |
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Melbourne Cobbler
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Not knowing what GDPR was and mixing it up with our friend GPC, I looked it up... What exciting lives you all lead! Nearest I ever came was attending H & S lectures!! Rock 'n' Roll! I’m actually quite interested because as ever it appears we’ve been fcuking it up a bit. |
Let me make one thing absolutely clear, the Trust “advisor” is not god. Are you going to tell him or shall I?
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guest3355
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Hopefully not another false dawn for the East Stand. I won't hold my breath though!
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Coolcat
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From today...hurrah! Can we have Washington Square back too?  |
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Tabasco Kid
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From today...hurrah! Can we have Washington Square back too? If you want sticky carpets and sh1te beer. |
Were in the pipe 5 by 5.
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Coolcat
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If you want sticky carpets and sh1te beer.
Greenalls Bitter, far better than any Greene King s***e served up at the Tavern! Cardigans, Oasis, Shed Seven videos, with Cobblers past games as a side salad! Went downhill in every respect the moment it became Chevy's! |
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guest3063
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Someone had better tell Tim, he loves calling it "The PTS"  |
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Deepcut Cobbler
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Can't say where, only that you've been there too
That doesn't narrow it down that much... |
“They shall grow not old as we that are left grow old:
Age shall not weary them, nor the years condemn.
At the going down of the sun and in the morning
We will remember them.” Laurence Binyon
The Hotelend Grand National Sweepstake Champion 2009
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